Draw a hole is inactive

Help on setting up the building geometry, including importing from BIM

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zhukovgreen
Posts: 1

Draw a hole is inactive

Postby zhukovgreen » Fri Sep 07, 2018 3:06 pm

Hello, I can't find the reason why the button `draw a hole` is inactive.

I am trying to merge 3 adjacent zone on different level by joining them with the hole. the hole between 1st and 2nd floor was added without problems, but between 3rd and 2nd - the option is disabled
Image
Luis Sousa
Posts: 357
Location: Stroud

Re: Draw a hole is inactive

Postby Luis Sousa » Thu Sep 13, 2018 3:41 pm

Hi,

If you are still having problems with the add holes tool then please contact the Support team at https://support.designbuilder.co.uk/

Don't forget to attach your model and a screenshot showing the issue.

BR,
Luis

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